By accessing or using Events BD (the "Platform"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Platform.
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Events BD ("we", "our", or "us"), governing your access to and use of our website, mobile applications, and related services (collectively, the "Platform"). Events BD is a sole proprietorship registered and operating in Bangladesh.
By creating an account, purchasing a ticket, hosting an event, or otherwise accessing the Platform, you represent that you have the legal capacity to enter into a binding contract under the laws of Bangladesh, and that you have read, understood, and agree to these Terms and our Privacy Policy and Refund Policy.
3. User Accounts
3.1 Registration
To access certain features, you must create an account using your mobile phone number. You agree to provide accurate, current, and complete information during registration and to keep your information updated.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account. Events BD will not be liable for any loss resulting from unauthorized use of your account caused by your failure to safeguard your credentials.
3.3 Account Termination
We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms, engaged in fraudulent activity, or for any other reason we consider reasonable, with or without prior notice.
4. Organizer Terms
4.1 Event Listings
Organizers are responsible for ensuring that all event information — including title, description, date, venue, pricing, and images — is accurate, complete, and not misleading. Events BD reserves the right to remove any event listing that violates these Terms, our Content Standards, or applicable law.
4.2 Organizer Representations
By publishing an event, you represent and warrant that:
- You have the legal authority to organize and host the event
- The event will take place as described and on the stated date
- You hold all required licenses, permits, and approvals from relevant Bangladeshi authorities
- Your event does not infringe any third-party rights
- All content, images, and materials you upload are owned by you or properly licensed
- Your event complies with the Content Standards set out in Section 6 below
4.3 Organizer Liability
Organizers assume full responsibility for their events, including but not limited to event cancellations, changes, safety, and attendee experience. Events BD shall not be liable for any loss or damage arising from an organizer's failure to deliver the event as described.
4.4 Payouts
Ticket revenue, after deduction of applicable platform and payment gateway fees, is credited to the organizer's Events BD balance upon successful payment. Organizers may request a payout on demand from their dashboard, and funds are typically processed and transferred to the organizer's registered bank account or mobile financial service (MFS) within 24 hours of the request. Processing times may be longer for weekends, public holidays, or transactions subject to additional verification or fraud review.
4.5 Fees and Settlement
The applicable platform fee and payment gateway fee are shown to the organizer at the time of event creation. Upon successful completion of an attendee's payment, the organizer's share (face value minus any fees the organizer has elected to bear) is credited to the organizer's balance. Funds held by Events BD on behalf of organizers are kept in standard operational accounts used solely for settlement and are not used to generate speculative returns during the holding period.
5. Attendee Terms
5.1 Ticket Purchase
When you purchase a ticket through the Platform, you are entering into a direct agreement with the event organizer. Events BD facilitates the transaction but is not a party to that agreement. Your ticket confirms your right to attend the event subject to the organizer's terms and conditions and any venue rules.
5.2 Ticket Validity
Each ticket admits one attendee and is valid only for the specific event, date, and time stated on the ticket. Tickets are non-transferable unless explicitly stated by the organizer. Reselling tickets at a price above face value is strictly prohibited. Events BD reserves the right to cancel tickets obtained through unauthorized resale or fraudulent means, without refund.
5.3 Attendee Information
You agree that the attendee information you provide at the time of booking — including name, contact number, and any additional registration fields requested by the organizer — is accurate. Organizers may use this information to verify entry at the event and to communicate event-related updates.
5.4 Attendee Conduct
Attendees must comply with all rules and regulations set by the event organizer and the venue, as well as all applicable laws of Bangladesh. Events BD is not responsible for your conduct at any event and reserves the right to refuse service to any user found to be in breach of these Terms.
6. Content Standards
Events BD maintains content standards that reflect the values of our user community in Bangladesh. Events listed on the Platform must respect these standards in addition to all applicable laws. The following categories of events and content are not permitted on the Platform:
- Intoxicants and gambling: Events at which alcoholic beverages, narcotics, or other intoxicating substances are served, sold, or promoted; and events involving gambling, lottery, betting, or games of chance where the outcome depends on a wagered contribution.
- Indecent or obscene content: Events featuring nudity, sexually explicit content, immodest attire as a main attraction, or any performance, imagery, or material of an obscene nature.
- Certain entertainment formats: Nightclub-style events, open-mixing dance parties, and similar entertainment formats whose primary attraction is not suitable for our general community.
- Interest-based and speculative schemes: Events that promote, market, or distribute interest-based financial products, fixed-return investment schemes with guaranteed profits, lottery-style promotions, pyramid schemes, or multi-level marketing (MLM) recruitment operations.
- Hostility toward religion or community: Events whose purpose is to incite hostility toward, ridicule of, or disrespect for any recognised religion or religious community, including content that may reasonably be considered blasphemous.
- Hate, violence, and discrimination: Events promoting hate speech, violence, or discrimination on the basis of race, religion, ethnicity, gender, or national origin.
- Illegality: Any event or content prohibited under the laws of Bangladesh, including but not limited to the Digital Security Act 2018 and successor legislation.
Events BD reserves the sole and final discretion to determine whether an event or piece of content complies with these standards. Non-compliant listings may be edited, unpublished, or permanently removed without notice, and repeat violations may result in permanent suspension of the organizer's account.
7. Payments & Fees
Events BD charges the following fees per ticket transaction:
- Payment Gateway Fee: 2.5% of the ticket price, charged by the payment processor. The organizer may choose to absorb this fee or pass it to the attendee at checkout.
- Platform Fee: A fixed fee per ticket (currently ৳10 Bangladeshi Taka, subject to change), charged by Events BD for use of the Platform. The organizer may choose to absorb this fee or pass it to the attendee at checkout.
All prices on the Platform are displayed in Bangladeshi Taka (BDT). Payment is processed securely through our integrated payment gateway partner(s). Events BD does not store your full payment card details.
Fee configuration is set by the organizer when publishing the event. The final amount payable at checkout is clearly displayed before you complete your purchase. By completing a purchase you confirm acceptance of the final displayed total.
Events BD does not charge any form of interest on outstanding balances or late-settled amounts. No interest is accrued or credited on funds held by the Platform on behalf of organizers or attendees.
8. Cancellations & Refunds
Tickets purchased on Events BD are, by default, final sale and non-refundable. Refund eligibility is governed by the full Refund Policy, which forms part of these Terms. A summary:
- Organizer cancellation: If an organizer cancels an event, ticket holders are entitled to a refund of the ticket face value.
- Attendee-initiated cancellation:Not permitted by default. An organizer may voluntarily publish a more generous refund policy on the event page, in which case the organizer's stated policy applies to that event.
- Technical error: Where payment has been charged but no valid ticket was issued, a refund will be processed automatically upon verification.
- Event postponement or force majeure: Handled in accordance with the Refund Policy and the organizer's stated approach.
Where a refund is payable, it is processed to the original payment method (or an alternative method where the original is unavailable) within up to 7 business days of approval.
9. Intellectual Property
All content on the Platform — including but not limited to logos, trademarks, design elements, software, and text — is the intellectual property of Events BD or its licensors and is protected under the laws of Bangladesh and applicable international copyright treaties.
By uploading content (such as event images, descriptions, or speaker profiles) to the Platform, you grant Events BD a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute such content solely for the purpose of operating and promoting the Platform and your event.
You represent and warrant that you own or have the necessary rights to all content you upload, and that such content does not infringe any third-party intellectual property rights.
10. Prohibited Activities
In addition to the Content Standards in Section 6, you agree not to use the Platform to:
- Post false, misleading, or fraudulent event listings
- Engage in unauthorized ticket resale or scalping
- Harass, threaten, or harm other users or organizers
- Upload content that is defamatory, obscene, or illegal under Bangladeshi law
- Attempt to gain unauthorized access to any account, system, or network
- Use bots, scrapers, or automated tools to access the Platform
- Circumvent any security, authentication, or access control measures
- Impersonate any person or misrepresent your affiliation with any person or organization
- Violate any applicable local, national, or international law or regulation
Violation of this section may result in immediate account termination, forfeiture of any unsettled balance in respect of fraudulent transactions, and may be reported to the relevant authorities.
11. Liability & Disclaimers
11.1 Platform Disclaimer
The Platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. Events BD does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.
11.2 Limitation of Liability
To the fullest extent permitted by law, Events BD, its owner, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform, including loss of profits, data, or goodwill — even if advised of the possibility of such damages.
Our total aggregate liability to you for any and all claims arising from or related to these Terms shall not exceed the total fees paid by you to Events BD in the twelve (12) months preceding the event giving rise to the claim.
11.3 Third-Party Services
The Platform integrates with third-party services including payment gateways, cloud storage, and communication providers. Events BD is not responsible for the availability, accuracy, or conduct of these third-party services.
12. Changes to Terms
Events BD reserves the right to modify these Terms at any time. We will notify registered users of material changes via email or an in-platform notification at least 14 days before the changes take effect. Your continued use of the Platform after such changes constitutes acceptance of the updated Terms. If you do not accept the updated Terms, you must stop using the Platform.
13. Governing Law & Disputes
These Terms are governed by and construed in accordance with the laws of the People's Republic of Bangladesh.
If any dispute arises between you and Events BD, we ask that you first raise the matter with us by writing to [email protected]. We will make good-faith efforts to resolve the dispute amicably and promptly. Only if amicable resolution is not achieved within a reasonable period may either party refer the matter to the competent courts located in Dhaka, Bangladesh, which shall have exclusive jurisdiction.